Privacy Policy

Who we are

Natur Glow ("Natur Glow", "we", "us") operates glownatur.com and related properties. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

Information we collect

• Contact info you provide: first name, email address, mobile phone number.
• Order info: shipping address, items purchased, payment confirmation (payment is processed by Shopify; we do not store card numbers).
• Site usage: pages viewed, referring URL, device/browser type, and cookies for analytics and cart functionality.

How we use your information

• Fulfill orders and provide customer support.
• Send transactional emails and SMS (order confirmations, shipping updates).
• Send marketing emails and SMS when you have opted in (promotions, new product drops, cart reminders).
• Improve our site, products, and customer experience.

SMS messaging & mobile information

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

For full SMS program terms, see our SMS Terms & Conditions.

Third-party processors

We share the minimum information needed with trusted service providers who help us run the business: Shopify (orders and payments), our email service provider, our SMS service provider (GoHighLevel / Twilio), and analytics tools. These providers are contractually required to protect your information.

Your choices

• Email: click "unsubscribe" in any marketing email.
• SMS: reply STOP to any text message.
• Access or delete your data: email support@glownatur.com.

Cookies

We use cookies for essential site functions (cart, sessions) and for analytics. You can control cookies through your browser settings.

Children

Our site and products are not directed to children under 18.

Contact

Natur Glow · support@glownatur.com